Team Manager/Parent Login

Request Id#:
Password

Did You Forget Your Password?

Forgot password is for the team manager. If you are a team parent please contact your team manager for your password.

Step 2: Select a Hotel for your event.

Step 2 Select Hotel

2025 PATTERSON CUP

Dates: June 4-8, 2025

Venue: Swope Soccer Park


Thank you for visiting GCI Team Travel for the 2025 Patterson Cup!

Hotel options for teams are listed below. Please read important booking information below: 


HOW TO BOOK FOR YOUR TEAM: To book for your team, please select the hotel of your choosing and the number of rooms you will need.  There will be a step by step process for you to create a block of rooms.  When you receive your “request ID,” you will be able to book rooms for your team.  If booking all under one name, you are able to do that by changing the number of rooms upon booking.

Created your block?: Once you have created your block, you will either block all of the rooms for the team or, if parents are traveling, they will book individually. You will need to provide a credit card to put on file for the rooms; however, you will not be charged until arrival. 

Traveling By Bus: Please contact GCI directly via email so we can provide additional information from the hotels regarding bus fees, etc.


Additional Nights Needed?: If you need additional nights due to travel, please let us know and we will check with the hotel on availability to get those added.


Traveling with Chaperones?: Hotels do understand many teams will be traveling with chaperones.  Hotels may ask that you send a list of who will be in each room.


Questions for the Hotel Directly?: GCI is more than happy to assist in connecting you with the hotel sales manager so you can discuss meeting space or questions you may have regarding your stay with the hotel directly.


If you have any questions, please reach out to Lindsay Brocato at lbrocato@exploregci.com.

Thank you!

 


The approved hotels for the event you selected are listed below. Browse through the options and choose the hotel that's just right for you and your team. Click on the blue "Select Hotel" button to choose the hotel that has the number of rooms you need at the nightly rate you want.

COMFORT SUITES INDEPENDENCE

19751 E. VALLEY VIEW PKWY, INDEPENDENCE, MO 64057

Room SizePriceRms Avail.
Suite: 1 King Bed + Sofa Sleeper$149.00 10
Two Queen Beds + Sofa Sleeper$149.00 10

Maps - COMFORT SUITES INDEPENDENCE

No map available.





Hotel Notes - COMFORT SUITES INDEPENDENCE

Check-In: Tuesday, June 3, 2025 - 3:00 PM
Check-Out: Sunday, June 8, 2025 - 11:00 AM

HOTEL UNDERGOING RENOVATIONS AS OF JUNE 2024!

Check In: 3:00 PM

Check Out: 11:00 AM



Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes (currently 18.1% - subject to change without notice)



• A valid credit card and matching valid photo ID is required to check in.

• 100% Smoke Free Hotel

• Pets welcome, fees apply (Pet policy is subject to change without notice. Please see hotel for specific information/restrictions.)

Note: Many local sports complexes do not allow pets on site.





Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in.  Please inquire with the hotel directly regarding what the hold may be or for additional information.



Hotel to Venue Distances:

Scheels Overland Park Soccer Complex – 32 miles

Garmin Olathe Soccer Complex - 32 miles

Compass Mineral Sporting Fields- 30.1 miles

Central Bank Sporting Complex- 28.7 miles

Wyandotte Sporting Fields- 28 miles

Amenities - COMFORT SUITES INDEPENDENCE

HOTEL UNDERGOING RENOVATIONS AS OF JUNE 2024!

• Free WiFi

• Free Coffee

• Complimentary Hot Breakfast

• Free Parking

• Indoor Heated Pool and Hot Tub
(Pool is currently out of order as of Feb 22
• 2022)


• Exercise Room

• Business Center

• Microwave and Refrigerator in rooms


AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel
• event
• or GCI Team Travel.  To inquire about availability of specific amenities or services during your stay
• please contact the hotel directly prior to your check in date.

Specials - COMFORT SUITES INDEPENDENCE

Complimentary Breakfast.

Please inquire with GCI Team Travel regarding bus parking and fees and connecting with hotel sales managers on meeting space availability.

Cancellation Policy - COMFORT SUITES INDEPENDENCE

All changes and cancellations for your reservation should be handled with GCI Team Travel via email prior to the deadlines listed below. EMAIL: CHANGES@GCITEAMTRAVEL.COM

Changes made directly with the hotel prior to the deadline dates shown below may not be communicated to GCI and could affect your stay. 

Arrival Date, Departure Date, and Full Cancellation Deadline prior to 1:00PM Central Standard Time on Friday May 30th:

  • Request for arrival and/or departure date changes must be made in writing via email with GCI Team Travel prior to 1:00PM Central Standard Time on Friday May 30th
  • Arrival date and/or departure date changes received after the deadline will not be accepted by GCI Team Travel and are at the discretion of the hotel. Guests must contact the hotel directly after the 1:00PM Central Standard Time on Friday May 30th deadline.
  • Cancelling a reservation via email with GCI Team Travel prior to 1:00PM Central Standard Time on Friday May 30th will not result in any charges or penalties.
  • Cancelling a full reservation after 1:00PM Central Standard Time on Friday May 30th may result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.  

Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
DO NOT REPLY to your confirmation email–we will not receive it. 
 

No Show Policy:
  • Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Early Departure Policy:
  • If a guest has checked in to the hotel and would like to check out of their room earlier than the originally scheduled departure date, there is typically a fee charged called an 'Early Departure Fee'.  This policy and fee is at the discretion of each hotel and is subject to change.  Please speak with the Front Desk directly if you need to shorten a planned length of stay to inquire about any fees that will apply.
Full Team Cancellations:
  • If your team is withdrawing from the event for any reason (including but not limited to injury, insufficient number of players, etc.), the team manager must email GCI at changes@gciteamtravel.com within one (1) business day of the team's decision. 
  • If your team withdraws within two weeks of the event, you could be charged a penalty for cancelling hotel reservations by the hotel and the process will differ in cancelling reservations.  Please inquire with GCI directly.
Entire Event Cancellation:
  • If the entire tournament is cancelled due to weather all reservations made with GCI will be cancelled entirely.  There will be no penalties when the announcement is made at least 72 hours prior to check in. 
  • If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply. 
  • Guests who decide not to travel due to weather when the event is still being played could be charged a cancellation penalty by the hotel.  Please inquire directly or with the hotel if the GCI Team Travel cancellation deadline has passed.
Hotel Amenities:
  • Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification.  No refunds will be given when a certain amenity is not available (ex: pool).  Please contact the hotel directly with any questions regarding current amenities. 
To Contact GCI Team Travel:
  • Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
  • Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
  • DO NOT REPLY to your confirmation email–we will not receive it.   
Confirming Reservation Changes or Cancellations:
  • If you do not receive a reply from us (changes@gciteamtravel.com) within one (1) business day, please follow up by phone at 913-660-7766 during business hours Monday-Friday 9:00-3:00 PM Central Standard Time to ensure the change has been received. 
  • Some servers such as me.com, icloud.com, and att.net will often completely block our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.

DOUBLETREE BY HILTON

10100 COLLEGE BLVD, OVERLAND PARK, KS 66210


Sold Out
Hotel requires a three night minimum stay.

Maps - DOUBLETREE BY HILTON

No map available.





Sold Out

Hotel Notes - DOUBLETREE BY HILTON

Check-In: Tuesday, June 3, 2025 - 3:00 PM
Check-Out: Sunday, June 8, 2025 - 12:00 PM

Check In: 3:00 PM

Check Out: 12:00 PM



Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 18.1% - subject to change without notice).



• A valid credit card and matching valid photo ID is required to check in. Minimum check in age is 21 years.

• Adult’s name on reservation must match guest name that checks in at hotel.

• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.

• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.

• Roll-away bed can be requested based on availability at check-in. $25 Fee per Night (subject to change)

• King Rooms will adjoin to Double Rooms; not guaranteed. (Double Rooms will not adjoin with each other.)

• 100% Smoke Free Hotel.

• Pets Allowed if under 75lbs. $75 Non-Refundable Deposit Fee (Check with hotel for specific information/restrictions - subject to change without notice.)

Note: Many local sports complexes do not allow pets on site.

• The hotel holds a liquor license granted by the State Liquor commission and is held responsible for complying with its regulation. Guests are forbidden from bringing alcoholic beverages into public areas including the bar, restaurant, lobby and meeting spaces.

• Room rate includes up to 2 Adults. Additional Adults in the room will incur a $10 per night charge.




Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in.  Please inquire with the hotel directly regarding what the hold may be or for additional information.



Hotel to Venue Distances:

Scheels Overland Park Soccer Complex – 4 miles

Swope Soccer Village – 17 miles

Olathe Soccer Complex - 7 miles

Polo Fields – 12 miles

Lone Elm Park – 13 miles

Shawnee Fields – 15 miles

Wyandotte Sporting Fields- 18 miles

Central Bank Sporting Complex - 29 miles

Sold Out

Amenities - DOUBLETREE BY HILTON

•• Glass Enclosed Indoor Swimming Pool
• Whirlpool & Sauna

• Outdoor Patio & Sundeck

• Fitness Center

• 24 Hour Business Center

• Market fresh gift shop serving Starbucks coffee
• grab and go salads
• and sandwiches 

• Racquetball Court

• Free Wireless Internet in Lobby Only

• Trofi Restaurant & Bar located on-site

 

Breakfast hours are 7:00am-9:00am (subject to change without notice)



AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice.  Amenities and fees are not contractually guaranteed by the hotel
• event
• or GCI Team Travel.  To inquire about availability of specific amenities or services during your stay
• please contact the hotel directly prior to your check in date.
Sold Out

Specials - DOUBLETREE BY HILTON

Complimentary Grab and Go Breakfast from 7:00-9:00 AM.

Please inquire with GCI Team Travel regarding bus parking and fees and connecting with hotel sales managers on meeting space availability.






Sold Out

Cancellation Policy - DOUBLETREE BY HILTON

This hotel has a THREE-NIGHT MINIMUM.

There are no exceptions to the three night minimum - including the game schedule. 

If you reserve a room at this hotel, the three night minimum must be met. Thank you!


All changes and cancellations for your reservation should be handled with GCI Team Travel via email prior to the deadlines listed below. EMAIL: CHANGES@GCITEAMTRAVEL.COM

Changes made directly with the hotel prior to the deadline dates shown below may not be communicated to GCI and could affect your stay. 

Cancellation Deadline/Arrival and Departure Date Changes Must be made prior to 1:00PM Central Standard Time on FRIDAY, MAY 30TH:

  • Cancelling your reservation via email with GCI Team Travel prior to 1:00PM Central Standard Time on FRIDAY, MAY 30TH will not result in any charges or penalties.
  • Cancelling your reservation after 1:00PM Central Standard Time on FRIDAY, MAY 30TH may result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.  Guests must contact the hotel directly to inquire about potential penalties after this time.
  • Arrival and Departure date changes will be accepted as long as a minimum stay of three nights is met.

Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
DO NOT REPLY to your confirmation email–we will not receive it. 
 

No Show Policy:

  • Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.

Early Departure Policy:

  • If a guest has checked in to the hotel and would like to check out of their room earlier than the originally scheduled departure date, there is typically a fee charged called an 'Early Departure Fee'.  This policy and fee is at the discretion of each hotel and is subject to change.  Please speak with the Front Desk directly if you need to shorten a planned length of stay to inquire about any fees that will apply.

Full Team Cancellations:

  • If your team is withdrawing from the event for any reason (including but not limited to injury, insufficient number of players, etc.), the team manager must email GCI at changes@gciteamtravel.com within one (1) business day of the team's decision. 
  • If your team withdraws within two weeks of the event, you could be charged a penalty for cancelling hotel reservations by the hotel and the process will differ in cancelling reservations.  Please inquire with GCI directly.

Entire Event Cancellation:

  • If the entire tournament is cancelled due to weather all reservations made with GCI will be cancelled entirely.  There will be no penalties when the announcement is made at least 72 hours prior to check in. 
  • If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply. 
  • Guests who decide not to travel due to weather when the event is still being played could be charged a cancellation penalty by the hotel.  Please inquire directly or with the hotel if the GCI Team Travel cancellation deadline has passed.

Hotel Amenities:

  • Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification.  No refunds will be given when a certain amenity is not available (ex: pool).  Please contact the hotel directly with any questions regarding current amenities. 

To Contact GCI Team Travel:

  • Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
  • Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
  • DO NOT REPLY to your confirmation email–we will not receive it.   

Confirming Reservation Changes or Cancellations:

  • If you do not receive a reply from us (changes@gciteamtravel.com) within one (1) business day, please follow up by phone at 913-660-7766 during business hours Monday-Friday 9:00-3:00 PM Central Standard Time to ensure the change has been received. 
  • Some servers such as me.com, icloud.com, and att.net will often completely block our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.


Sold Out

EMBASSY SUITES OLATHE

10401 S. RIDGEVIEW ROAD, OLATHE, KS 66061

Room SizePriceRms Avail.
Suite: 1 King Bed + Sofa Sleeper$184.00 5
Two Queen Beds Suite + Sofa Sleeper$184.00 20
Hotel requires a three night minimum stay.

Maps - EMBASSY SUITES OLATHE

No map available.





Hotel Notes - EMBASSY SUITES OLATHE

Check-In: Tuesday, June 3, 2025 - 4:00 PM
Check-Out: Sunday, June 8, 2025 - 11:00 AM

Check In: 4:00 PM

Check Out: 11:00 AM

To minimize a check-in delay, hotel recommends arrival after 4:00PM.



Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 17.50% - subject to change without notice)



• Minimum age to check-in is 21.

• A valid credit card and matching valid photo ID is required to check in.

• Adult’s name on reservation must match guest name that checks in at hotel.

• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.

• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.

• 100% Smoke Free Hotel

• Pets welcome, fees apply (Pet policy is subject to change without notice. Please see hotel for specific information/restrictions.)

Note: Many local sports complexes do not allow pets on site.



Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in.  Please inquire with the hotel directly regarding what the hold may be or for additional information.



Hotel to Venue Distances:

Scheels Soccer Complex – 13 miles

Swope Overland Park Soccer Village – 22 miles

Olathe Soccer Complex: 1 miles

Polo Fields – 17 miles

Lone Elm Park – 10 miles

Shawnee Fields – 11 miles

New Century Field House - 14 miles

Compass Mineral Fields- 15 miles

Amenities - EMBASSY SUITES OLATHE

•• Indoor Swimming Pool

• Free Wifi

• 24-hour Embassy BusinessLink™ Business Center

• Fitness Center

• Feel at home with two flat-screen TVs; if in a studio there is only 1 TV; a refrigerator and a microwave

• Award-winning Burger Shed Restaurant with an outdoor patio and rooftop terrace located onsite

• Complimentary Cooked-to-Order Breakfast

• Complimentary Evening Reception

• Free Parking



AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice.  Amenities and fees are not contractually guaranteed by the hotel
• event
• or GCI Team Travel.  To inquire about availability of specific amenities or services during your stay
• please contact the hotel directly prior to your check in date.

Specials - EMBASSY SUITES OLATHE

Complimentary Breakfast.

Complimentary Parking.

Event rental is free; however, cannot bring in outside food.  BurgerShed restaurant is on-site for availability.

Cancellation Policy - EMBASSY SUITES OLATHE

This hotel has a THREE-NIGHT MINIMUM.

There are no exceptions to the three night minimum - including the game schedule. 

If you reserve a room at this hotel, the three night minimum must be met. Thank you!


All changes and cancellations for your reservation should be handled with GCI Team Travel via email prior to the deadlines listed below. EMAIL: CHANGES@GCITEAMTRAVEL.COM

Changes made directly with the hotel prior to the deadline dates shown below may not be communicated to GCI and could affect your stay. 

Cancellation Deadline/Arrival and Departure Date Changes Must be made prior to 1:00PM Central Standard Time on FRIDAY, MAY 30TH:
  • Cancelling your reservation via email with GCI Team Travel prior to 1:00PM Central Standard Time on FRIDAY, MAY 30TH will not result in any charges or penalties.
  • Cancelling your reservation after 1:00PM Central Standard Time on FRIDAY, MAY 30TH may result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.  Guests must contact the hotel directly to inquire about potential penalties after this time.
  • Arrival and Departure date changes will be accepted as long as a minimum stay of three nights is met.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
DO NOT REPLY to your confirmation email–we will not receive it. 
 

No Show Policy:
  • Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Early Departure Policy:
  • If a guest has checked in to the hotel and would like to check out of their room earlier than the originally scheduled departure date, there is typically a fee charged called an 'Early Departure Fee'.  This policy and fee is at the discretion of each hotel and is subject to change.  Please speak with the Front Desk directly if you need to shorten a planned length of stay to inquire about any fees that will apply.
Full Team Cancellations:
  • If your team is withdrawing from the event for any reason (including but not limited to injury, insufficient number of players, etc.), the team manager must email GCI at changes@gciteamtravel.com within one (1) business day of the team's decision. 
  • If your team withdraws within two weeks of the event, you could be charged a penalty for cancelling hotel reservations by the hotel and the process will differ in cancelling reservations.  Please inquire with GCI directly.
Entire Event Cancellation:
  • If the entire tournament is cancelled due to weather all reservations made with GCI will be cancelled entirely.  There will be no penalties when the announcement is made at least 72 hours prior to check in. 
  • If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply. 
  • Guests who decide not to travel due to weather when the event is still being played could be charged a cancellation penalty by the hotel.  Please inquire directly or with the hotel if the GCI Team Travel cancellation deadline has passed.
Hotel Amenities:
  • Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification.  No refunds will be given when a certain amenity is not available (ex: pool).  Please contact the hotel directly with any questions regarding current amenities. 
To Contact GCI Team Travel:
  • Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
  • Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
  • DO NOT REPLY to your confirmation email–we will not receive it.   
Confirming Reservation Changes or Cancellations:
  • If you do not receive a reply from us (changes@gciteamtravel.com) within one (1) business day, please follow up by phone at 913-660-7766 during business hours Monday-Friday 9:00-3:00 PM Central Standard Time to ensure the change has been received. 
  • Some servers such as me.com, icloud.com, and att.net will often completely block our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.


SPRINGHILL SUITES COUNTRY CLUB PLAZA

4500 MADISON AVENUE, KANSAS CITY, MO 64111

Room SizePriceRms Avail.
Studio Suite: 1 King Bed + Trundle Sofabed$185.00 5
Studio Suite: Two Queen Beds + Trundle SofaSleeper$185.00 3

Maps - SPRINGHILL SUITES COUNTRY CLUB PLAZA

No map available.





Hotel Notes - SPRINGHILL SUITES COUNTRY CLUB PLAZA

Check-In: Tuesday, June 3, 2025 - 4:00 PM
Check-Out: Sunday, June 8, 2025 - 11:00 AM

Check In: 4:00 PM 

Check Out: 11:00 AM



Taxes & tourism fees are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 17.48% - subject to change without notice).



• Self Parking: $15 Fee per night per car. Subject to change without notice.

• Minimum age to check-in is 21.

• A valid credit card and matching valid photo ID is required to check in. 

• Adult’s name on reservation must match guest name that checks in at hotel.

• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.

• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.

• 100% Smoke Free Hotel. 

• No Pets Allowed



Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in.  Please inquire with the hotel directly regarding what the hold may be or for additional information.



Hotel to Venue Distances: 

Scheels Overland Park Soccer Complex – 18 miles 

Swope Soccer Village – 7 miles 

Shawnee Fields – 15 miles 

Wyandotte Sporting Fields- 15 miles

Central Bank Sporting Fields - 18 miles

Amenities - SPRINGHILL SUITES COUNTRY CLUB PLAZA


  • Flexible meeting space 

  • 24hr Fitness Center

  • Complimentary WIFI

  • Mini Fridge
    • microwave and coffee maker in rooms 

  • Heated Indoor Pool 

  • Complimentary Breakfast        

  • Patio with Firepit 

  • Bar - Open at 5pm nightly 

  • Walking distance from over 150 shops and restaurants 

  • All Suites Style Hotel - Sofa with a full sized trundle in each room



  • AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice.  Amenities and fees are not contractually guaranteed by the hotel
    • event
    • or GCI Team Travel.  To inquire about availability of specific amenities or services during your stay
    • please contact the hotel directly prior to your check in date.

Specials - SPRINGHILL SUITES COUNTRY CLUB PLAZA

Complimentary Breakfast.

Parking Fee: $15/car/night (for cars)

Please inquire with GCI Team Travel regarding bus parking and fees and connecting with hotel sales managers on meeting space availability.

Cancellation Policy - SPRINGHILL SUITES COUNTRY CLUB PLAZA

All changes and cancellations for your reservation should be handled with GCI Team Travel via email prior to the deadlines listed below. EMAIL: CHANGES@GCITEAMTRAVEL.COM

Changes made directly with the hotel prior to the deadline dates shown below may not be communicated to GCI and could affect your stay. 

Arrival Date, Departure Date, and Full Cancellation Deadline prior to 1:00PM Central Standard Time on Friday May 30th:

  • Request for arrival and/or departure date changes must be made in writing via email with GCI Team Travel prior to 1:00PM Central Standard Time on Friday May 30th
  • Arrival date and/or departure date changes received after the deadline will not be accepted by GCI Team Travel and are at the discretion of the hotel. Guests must contact the hotel directly after the 1:00PM Central Standard Time on Friday May 30th deadline.
  • Cancelling a reservation via email with GCI Team Travel prior to 1:00PM Central Standard Time on Friday May 30th will not result in any charges or penalties.
  • Cancelling a full reservation after 1:00PM Central Standard Time on Friday May 30th may result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.  

Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
DO NOT REPLY to your confirmation email–we will not receive it. 
 

No Show Policy:
  • Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Early Departure Policy:
  • If a guest has checked in to the hotel and would like to check out of their room earlier than the originally scheduled departure date, there is typically a fee charged called an 'Early Departure Fee'.  This policy and fee is at the discretion of each hotel and is subject to change.  Please speak with the Front Desk directly if you need to shorten a planned length of stay to inquire about any fees that will apply.
Full Team Cancellations:
  • If your team is withdrawing from the event for any reason (including but not limited to injury, insufficient number of players, etc.), the team manager must email GCI at changes@gciteamtravel.com within one (1) business day of the team's decision. 
  • If your team withdraws within two weeks of the event, you could be charged a penalty for cancelling hotel reservations by the hotel and the process will differ in cancelling reservations.  Please inquire with GCI directly.
Entire Event Cancellation:
  • If the entire tournament is cancelled due to weather all reservations made with GCI will be cancelled entirely.  There will be no penalties when the announcement is made at least 72 hours prior to check in. 
  • If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply. 
  • Guests who decide not to travel due to weather when the event is still being played could be charged a cancellation penalty by the hotel.  Please inquire directly or with the hotel if the GCI Team Travel cancellation deadline has passed.
Hotel Amenities:
  • Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification.  No refunds will be given when a certain amenity is not available (ex: pool).  Please contact the hotel directly with any questions regarding current amenities. 
To Contact GCI Team Travel:
  • Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
  • Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
  • DO NOT REPLY to your confirmation email–we will not receive it.   
Confirming Reservation Changes or Cancellations:
  • If you do not receive a reply from us (changes@gciteamtravel.com) within one (1) business day, please follow up by phone at 913-660-7766 during business hours Monday-Friday 9:00-3:00 PM Central Standard Time to ensure the change has been received. 
  • Some servers such as me.com, icloud.com, and att.net will often completely block our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.