Overview
Hotel Name: COURTYARD OP METCALF
Address: 11301 METCALF AVE
Check-in: 9/9/2022 - 3:00 PM
Check-out: 9/11/2022 - 12:00 PM
Event Name: 2022 KC Charity Cup
Specials
Complimentary Grab and Go Breakfast for up to four guests per room for each morning for one hour between 7 and 10 AM.
Comp Policy: Book 21 nights through GCI at this hotel= ONE (1) complimentary room night for the coach listed on your rooming list. The coach must be booked directly through GCI. (standard room only)
Amenities
**AS OF AUGUST 2023 THIS HOTEL NO LONGER HAS AN INDOOR SWIMMING POOL. WE APOLOGIZE FOR THE INCONVIENCE.
• Free Wifi
• Business Center
• Fitness center
• Courtyard Terrace
• The Bistro Cafe located on-site
• The Market 24 hr convenience store
• Media Pods
• Guest Laundry Facilities
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
**AS OF AUGUST 2023 THIS HOTEL NO LONGER HAS AN INDOOR SWIMMING POOL. WE APOLOGIZE FOR THE INCONVIENCE.
Please find a note from the Courtyard OP Metcalf:
This hotel is undergoing a $4 million dollar renovation as of August 2023. The hotel is fully operational during renovations. Guest rooms on one side of the hotel are currently being renovated. There should be little inconveniences to the guests during this time.
Check In: 3:00 PM
Check Out: 12:00 PM
Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 18.1% - subject to change without notice)
• Minimum check in age is 21 years. A valid credit card and matching valid photo ID is required to check in.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• A King with Sofa Sleeper can sleep a maximum of three guests at this property.
• Limited number of King rooms which will adjoin with a double room, based on availability only.
• In-room refrigerators are available in every room.
• 100% Smoke Free Hotel.
• Pets not allowed.
• Parking fee may apply (subject to change without notice- if you have questions, please inquire with GCI directly)
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:Scheels Overland Park Soccer Complex – 5 miles
Swope Soccer Village – 15 miles
Olathe Soccer Complex - 9 miles
Polo Fields – 11 miles
Lone Elm Park – 15 miles
Shawnee Fields – 17 miles
Wyandotte Sporting Fields- 20 miles
Central Bank Sporting complex - 32 miles
Cancellation Policy
Arrival Date Change Deadline:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday September 06th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Cancellation Deadline:
• Cancelling your reservation via email with GCI before 3:00PM CST on Tuesday September 06th will not result in any charges or penalties.
• Cancelling your reservation after 3:00PM Central Standard Time on Tuesday September 06th will result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.
No Show Policy:
Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Full Team Cancellations:
Teams withdrawing from a tournament could be charged a penalty for cancelling hotel reservations. Please inquire with GCI.
If team is NOT ACCEPTED into tournament:
The Team Contact Person who set up the room block must notify GCI in writing no more than 1 business day after notification to cancel hotel reservations without penalty. Proof in writing from the tournament director will be required. If teams aren't notified until 10-14 days prior to check in, or the week of the event, hotel may charge a penalty; we will need to reach out to the hotel to inquire.
Entire Event Cancellation:
If the entire tournament is cancelled due to weather or COVID-19, all reservations made with GCI will be cancelled entirely. There will be no penalties when the announcement is made at least 24 hours prior to check in. If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply.
If an event is cancelled by the tournament directors due to COVID-19, GCI Team Travel will cancel all rooms without action needed by guests.
COVID-19 Disclaimer:
• Any cancellations due to Covid-19 that are sent in past GCI's cancellation deadline will be at the hotel's discretion to work with individuals/teams on a case by case basis. We cannot guarantee a hotel's flexibility in regards to charging a penalty (or not) for a cancellation made after the GCI deadline.
• Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification due to COVID-19 regulations. (EX: swimming pool and fitness center availability, house-keeping, breakfast etc.)
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Confirming reservation changes or cancellations:
If you do not receive a reply from us (changes@gciteamtravel.com) within 1 business day, please follow up by phone. Email servers such as me.com, icloud.com and att.net will often completely block your email messages to us and our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.