Overview
Hotel Name: COURTYARD BY MARRIOTT - SIOUX FALLS
Address: 4300 WEST EMPIRE PLACE
Check-in: 3/11/2022 - 3:00 PM
Check-out: 3/13/2022 - 12:00 PM
Event Name: Pentagon Futsal Challenge (cancelled 2022)
Specials
Breakfast is not included in the team rate at this property.
Amenities
• Indoor Swimming Pool & Hot Tub
• Free Wi-fi
• Fitness Center
• Courtyard Bistro
• Guestrooms feature a Mini-fridge
• Outdoor courtyard area with seating
• Meeting & Boardroom - $$
• The Courtyard Bistro hours are Saturday & Sunday 7:00am-10:00am and 5:00pm-10:00pm. Mon-Fri hours are 6:30am-9:30am and 5:00pm-10:00pm (hours subject to change without notice) Menu is pay per item and not included in the guestroom rate.
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
Check-In: after 3:00 PM
Check-Out: before 12:00 PM
Hotel taxes/fees are not included in listed room rates. Room rates are subject to state and local taxes/fees: currently 10% + $2.00 City Occupancy Tax (subject to change without notice).
• Minimum age to check-in is 21
• Adult’s name on reservation must match guest name that checks in at hotel.
• A valid credit card and matching valid ID is required at check-in.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• No Pets Allowed
• 100% Non-Smoking Property
• Distance to Yankton Trail Park: 2.7 Miles (~8 minute drive)
• Distance to Tomar Park: 3.9 Miles(~11 minute drive)
• Distance to Sanford Fieldhouse: 6.6 Miles (~10 minute drive)
Expectations of Conduct
These expectations are held for all guests, regardless of how they reserved their stay with us. We do recognize our guests have historically enjoyed a more pleasant experience with us when these expectations are outlined for review.
Please keep in mind our goal is to ensure the best possible hotel experience for all guests, your group members included.
Early check-ins and late check-outs are based on availability and at the discretion of the hotel. They are not guaranteed.
During your stay with us, please respect these requests as our expectations of conduct.
Guests may be asked to sign a copy of the Expectations of Conduct upon arrival.
• Quiet hours are considered to begin at 10pm and end at 7am.During this time, please refrain from excessive noise coming from guest rooms, hallways, or the lobby area.
• Sporting equipment must be stored in a vehicle or guestroom at all times. The usage of sporting equipment inside the hotel is not permitted. The hotel is not responsible for lost, stolen, or damaged personal items. This includes vehicles.
• Children under the age of 12 must be accompanied by an adult while in all public areas.
• No outside alcoholic beverages are permitted to be consumed in our public areas after 10:00PM. Beverages purchased through The Bistro or Market within Courtyard Sioux Falls are the sole exception to this.
• No bartending of alcoholic beverages is allowed in our public areas at any times, including six-packs or more, usage of coolers, and bottles of liquor or wine.
• All guests are welcome to utilize our business center computers, but please limit time spent on these computers to be courteous to other guests who may need them.
• Buses and towed vehicles should utilize the overflow parking lot on the south side of the hotel.
• Courtyard does not allow pets.
• In the event there is any damage to or items stolen from the hotel or the need for excessive cleaning, the individual and/or group will be held liable and charged for the cost of fixing or replacing damaged property, replacing stolen items, or excessive cleaning. Charges are at the discretion of the Hotel.
• Failure to comply with these rules will result in a verbal warning given by a staff member. If any issues continue after the initial warning is given, the main contact for the group will be contacted and the individual or group may be asked to leave the property.
• If an individual or group is asked to vacate the property, refund(s) will not be issued. Any refunds given to hotel guests outside of the group, from a direct cause of actions by the group, may be held liable to the group. Thank you in advance for your understanding and cooperation.
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Cancellation Policy
Arrival Date Change Deadline:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday March 08th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Cancellation Deadline:
• Cancelling your reservation via email with GCI before 3:00PM CST on Tuesday March 08th will not result in any charges or penalties.
• Cancelling your reservation after 3:00PM Central Standard Time on Tuesday March 08th will result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.
No Show Policy:
Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Full Team Cancellations:
Teams withdrawing from a tournament could be charged a penalty for cancelling hotel reservations. Please inquire with GCI.
If team is NOT ACCEPTED into tournament:
The Team Contact Person who set up the room block must notify GCI in writing no more than 1 business day after notification to cancel hotel reservations without penalty. Proof in writing from the tournament director will be required. If teams aren't notified until 10-14 days prior to check in, or the week of the event, hotel may charge a penalty; we will need to reach out to the hotel to inquire.
Entire Event Cancellation:
If the entire tournament is cancelled due to weather or COVID-19, all reservations made with GCI will be cancelled entirely. There will be no penalties when the announcement is made at least 24 hours prior to check in. If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply.
If an event is cancelled by the tournament directors due to COVID-19, GCI Team Travel will cancel all rooms without action needed by guests.
COVID-19 Disclaimer:
• Any cancellations due to Covid-19 that are sent in past GCI's cancellation deadline will be at the hotel's discretion to work with individuals/teams on a case by case basis. We cannot guarantee a hotel's flexibility in regards to charging a penalty (or not) for a cancellation made after the GCI deadline.
• Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification due to COVID-19 regulations. (EX: swimming pool and fitness center availability, house-keeping, breakfast etc.)
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Confirming reservation changes or cancellations:
If you do not receive a reply from us (changes@gciteamtravel.com) within 1 business day, please follow up by phone. Email servers such as me.com, icloud.com and att.net will often completely block your email messages to us and our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.