Overview
Hotel Name: RADISSON - FAIRVIEW HEIGHTS
Address: 319 FOUNTAINS PARKWAY
Check-in: 4/29/2022 - 3:00 PM
Check-out: 5/1/2022 - 12:00 PM
Event Name: 2022 Metro Alliance FC Spring Classic
Specials
Breakfast is available for purchase at this property.
Amenities
**This hotel was previously a Four Points and changed to a Radisson as of 8.1.2024**
• Indoor Heated Pool
• Business Center
• Fitness Center
• Free Wifi
• Complimentary Self Parking
• On-site restaurant and bar
• 55-inch flat screen HD TV
• Guestroom mini-fridge and microwave
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
**This hotel was previously a Four Points and changed to a Radisson as of 8.1.2024**
Check In: After 3:00pm
Check Out: Before 12:00pm
Hotel taxes/fees are not included in listed room rates. Room rates are subject to state and local taxes/fees: currently 13% (subject to change without notice).
• Minimum age to check-in is 21
• A valid credit card and matching photo ID is required at check-in
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• 100% Non-Smoking Property
• Pet friendly - see hotel for fees/restrictions (policy subject to change without notice)
• Early Departure Fee of 50% of room rate (1 night) if guest checks out earlier than confirmed.
Team Conduct Policy:
Most athletes coaches chaperones and parents understand the need for responsible behavior while staying at a hotel. Therefore for the comfort and safety of all our guests we have instituted the following policies:
• An adult is required to be with minors in all hotel public areas and hallways at all times. Coaches/Parents and Chaperones are responsible for the team member's actions.
• Absolutely no outside alcohol or food consumed in hotel common areas including the cafe and lobby.
• No access to Conference Center - please know cameras are located throughout the hotel in common areas.
• Due to supply shortages we are experiencing throughout the US extra requests for towels and linens may be limited.
• We would appreciate cooperation from all parents chaperones coaches to keep noise levels down after 10:00pm. This would include TVs music talking within rooms. We understand that groups are noisy but we want all our guests to experience a wonderful stay.
• No Late Check Outs.
• A curfew of 10pm is in effect - please reduce sound levels to a low level at that time for the remainder of the night. Disorderly or loud behavior resulting in multiple guest complaints could lead to a guest being asked to leave without refund.
Hotel Incidentals: At check in the hotel may charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:
• Distance to Glen-Ed East: 18 miles
• Distance to Glen-Ed West: 14.0 miles
• Distance to Bell Clair Soccer Park: 9.6 miles
• Distance to O'Fallon Family Sports Park: 3.7 miles
Cancellation Policy
Arrival Date Change Deadline:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday April 26th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Cancellation Deadline:
• Cancelling your reservation via email with GCI before 3:00PM CST on Tuesday April 26th will not result in any charges or penalties.
• Cancelling your reservation after 3:00PM Central Standard Time on Tuesday April 26th will result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.
No Show Policy:
Should a guest not show up on their scheduled arrival date, the hotel reservation will be cancelled for all consecutive nights and a no show fee will be charged to the credit card on file.
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Full Team Cancellations:
Teams withdrawing from a tournament could be charged a penalty for cancelling hotel reservations. Please inquire with GCI.
If team is NOT ACCEPTED into tournament:
The Team Contact Person who set up the room block must notify GCI in writing no more than 1 business day after notification to cancel hotel reservations without penalty. Proof in writing from the tournament director will be required. If teams aren't notified until 10-14 days prior to check in, or the week of the event, hotel may charge a penalty; we will need to reach out to the hotel to inquire.
Entire Event Cancellation:
If the entire tournament is cancelled due to weather or COVID-19, all reservations made with GCI will be cancelled entirely. There will be no penalties when the announcement is made at least 24 hours prior to check in. If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply.
If an event is cancelled by the tournament directors due to COVID-19, GCI Team Travel will cancel all rooms without action needed by guests.
COVID-19 Disclaimer:
• Any cancellations due to Covid-19 that are sent in past GCI's cancellation deadline will be at the hotel's discretion to work with individuals/teams on a case by case basis. We cannot guarantee a hotel's flexibility in regards to charging a penalty (or not) for a cancellation made after the GCI deadline.
• Hotel amenities listed on our website and in your confirmation email may be subject to change without prior notification due to COVID-19 regulations. (EX: swimming pool and fitness center availability, house-keeping, breakfast etc.)
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
Confirming reservation changes or cancellations:
If you do not receive a reply from us (changes@gciteamtravel.com) within 1 business day, please follow up by phone. Email servers such as me.com, icloud.com and att.net will often completely block your email messages to us and our replies to you. Be sure to check for a reply/confirmation if you are sending us an email with an important change or cancellation for your reservation.