Overview
Hotel Name: HILTON GARDEN INN OLATHE
Address: 12080 S. STRANG LINE ROAD
Check-in: 2/14/2020 - 4:00 PM
Check-out: 2/17/2020 - 11:00 AM
Event Name: 2020 US Youth Futsal NATIONAL CHAMPIONSHIPS
Specials
Complimentary Breakfast for up to 4 guests per room.
Amenities
• Indoor Salt Water Swimming Pool & Whirlpool
• Outdoor Patio
• Second Floor Outdoor Terrace
• Free WiFi
• Fitness Center
• EV Charging
• 24-hour Shop
• Mini-Fridge and Microwave in every room
• Johnny's Italian Steakhouse Restaurant & Bar on-site
• 100% Non-Smoking Hotel
• Private Dining & Meeting Space options available at additional cost
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
Check In: 4:00 PM
Check Out: 11:00 AM
Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 16.48% - subject to change without notice)
• Early Check-in Not Available
• Roll-away bed can be requested for $10 a night (based on availability) at check-in for King or handicapped rooms only.
• Some QQ rooms will adjoin based on availability, however, adjoining rooms cannot be blocked until day of arrival. (Requests for adjoining rooms are never guaranteed by hotel.)
• Minimum check-in age is 21. A valid credit card and matching valid photo ID is required to check in. The Credit Card must be authorized for the total expected plus an additional $20 per night.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• Pets welcome, fees apply (Pet policy is subject to change without notice. Please see hotel for specific information/restrictions.)
Note: Many local sports complexes do not allow pets on site.
Hotel Policy:
-Parents/Guardians must accompany guests under 16 when using public areas of hotel including but not limited to the pool, fitness & business center.
-All noise complaints will be investigated. A 2nd noise complaint will result in eviction from the hotel with no refund.
-Large gatherings in guestrooms are discouraged.
-Pool hours are posted; guests under 18 must respect adult only hours.
-Groups are not allowed to sit/gather in hallways due to fire safety reasons.
-The second floor is primarily an event space and is not to be utilized for pizza parties or other group gatherings without prior discussion with our sales team.
-Our liquor license does not allow outside alcohol to be consumed in public spaces. This includes the lobby, outdoor patios, and the terrace. Alcohol not purchased from the hotel or restaurant must be kept inside your guest room.
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:Scheels Overland Park Soccer Complex – 6 miles
Swope Soccer Village – 22 miles
Garmin Olathe Soccer Complex: 4 miles
Polo Fields – 15 miles
Lone Elm Park – 8 miles
Shawnee Fields – 11 miles
Compass Mineral Fields- 18 miles
Cancellation Policy
GCI Team Travel and Hotel Cancellation Policy & Procedure
**PLEASE NOTE THE IMPORTANT DATES BELOW
Arrival Date Changes:
Request in writing via email with GCI prior to 2:00PM Central Standard Time on Monday February 10th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Reservation Cancellation Deadlines:
Cancelling your individual reservation in writing with GCI before 2:00 PM CST on Friday January 31st will not result in any charges or penalties. (Please note that cancelling more than 50% of your team's rooming list will fall under "team/group cancellation" instead of "individual cancellation".)
Cancelling a full reservation after 2:00 PM Central Standard Time on Friday January 31st will result in a $25.00 Cancellation Fee charged by GCI Team Travel.
Cancelling a full reservation after 2:00 PM Central Standard Time on Monday February 10th will result in a cancellation penalty up to 1 night’s room and tax charged by the hotel or GCI Team Travel.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
SUNDAY NIGHT CANCELLATIONS:
• Due to the nature of this tournament, hotel understands that some teams may be eliminated on Sunday and will no longer need to stay on Sunday night.
• In this circumstance the hotel will not charge an early departure fee. Guest must check out directly with the hotel's front desk by 11:00am on Sunday to avoid fees.
• If your Sunday game time is scheduled after 11:00am you will have to check out and check back in if you make it through to the games played on Monday.
• Please note that if you do need to check back in after having already checked out, hotel room types are subject to availability.
TEAM/GROUP CANCELLATION POLICY:
• Should the amount of individual cancellations from the same team appear to be more than standard (resulting in cancellation of 50% or more of the total room nights reserved) each cancelled reservation will incur a non-refundable charge of 1 night's room and tax.
• Team/Group room block must be canceled 30 days prior to event Tuesday January 14th to avoid each individual being charged one night's room & tax. Withdrawing from an event due to any circumstance after Tuesday January 14th will incur cancellations charges of 1 night's room and tax.
• If team is NOT ACCEPTED into tournament:
The Team Contact Person who set up the room block must notify GCI in writing no more than 1 business day after notification to cancel hotel reservations without penalty. Proof in writing from the tournament director will be required.
• If teams aren't notified until 10-14 days prior to check in, or the week of the event, hotel will likely charge a penalty; in this special circumstance, we will need to reach out to the hotel to inquire about the penalty which could be up to 1 night's room and taxes to each reservation.
• Weather Policy:
If the event is CANCELLED ENTIRELY due to severe weather, no cancellation penalties will occur. The official announcement and cancellations must be made by 2:00 PM Central Standard Time on Thursday February 13th.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.