Overview
Hotel Name: COURTYARD OP METCALF
Address: 11301 METCALF AVE
Check-in: 12/6/2019 - 3:00 PM
Check-out: 12/8/2019 - 12:00 PM
Event Name: 2019 Challenger Season Finale and Showcase
Specials
- Complimentary Breakfast Buffet for up to four (4) registered guests per room for Saturday and Sunday for one (1) hour time period between the hours of 7AM & 10AM.
Amenities
**AS OF AUGUST 2023 THIS HOTEL NO LONGER HAS AN INDOOR SWIMMING POOL. WE APOLOGIZE FOR THE INCONVIENCE.
• Free Wifi
• Business Center
• Fitness center
• Courtyard Terrace
• The Bistro Cafe located on-site
• The Market 24 hr convenience store
• Media Pods
• Guest Laundry Facilities
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
**AS OF AUGUST 2023 THIS HOTEL NO LONGER HAS AN INDOOR SWIMMING POOL. WE APOLOGIZE FOR THE INCONVIENCE.
Please find a note from the Courtyard OP Metcalf:
This hotel is undergoing a $4 million dollar renovation as of August 2023. The hotel is fully operational during renovations. Guest rooms on one side of the hotel are currently being renovated. There should be little inconveniences to the guests during this time.
Check In: 3:00 PM
Check Out: 12:00 PM
Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 18.1% - subject to change without notice)
• Minimum check in age is 21 years. A valid credit card and matching valid photo ID is required to check in.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• A King with Sofa Sleeper can sleep a maximum of three guests at this property.
• Limited number of King rooms which will adjoin with a double room, based on availability only.
• In-room refrigerators are available in every room.
• 100% Smoke Free Hotel.
• Pets not allowed.
• Parking fee may apply (subject to change without notice- if you have questions, please inquire with GCI directly)
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:Scheels Overland Park Soccer Complex – 5 miles
Swope Soccer Village – 15 miles
Olathe Soccer Complex - 9 miles
Polo Fields – 11 miles
Lone Elm Park – 15 miles
Shawnee Fields – 17 miles
Wyandotte Sporting Fields- 20 miles
Central Bank Sporting complex - 32 miles
Cancellation Policy
YOUR RESERVATION AT THIS HOTEL REQUIRES A MANDATORY TWO-NIGHT MINIMUM STAY.
Please understand that no exceptions can be made to the required two-night minimum - including game schedule.
• Full Cancellations: Request in writing via email with GCI prior to 3:00PM CST on Tuesday December 3rd to avoid penalties.
Cancelling a full reservation after the 3:00PM CST deadline will result in a cancellation penalty equal to 2 night’s room and tax.
*See Team Cancellation Attrition below*
Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Other Changes - Name change or a change to arrival/departure when two-night minimum has been met:
Request the change in writing via email with GCI prior to 3:00PM CST on Tuesday December 03rd
To Make A Change or Cancellation:
Email us at changes@gciteamtravel.com before the deadline date with the change needed.
It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team Cancellation Attrition: Once your team rooming list has been submitted on the reservation deadline date, your team will not be able to cancel more than 20% of the total room nights booked in that team block. This includes full cancellations. Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Team/Group room block must be canceled 30 days prior to event to avoid each individual being charged one night's room & tax. This includes withdrawing from a tournament within 30 days of the event.
• Teams are not allowed to switch to a different hotel within 30 days prior to the event start date.
• If team is not accepted into tournament: MGR/Coach/Individual must notify GCI within 2 business days after team acceptance list is posted to cancel hotel reservations without penalty.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance, we will need to reach out to the hotel to inquire.
• Weather Policy: If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.