Overview
Hotel Name: HILTON GARDEN INN OLATHE
Address: 12080 S. STRANG LINE ROAD
Check-in: 9/13/2019 - 4:00 PM
Check-out: 9/15/2019 - 11:00 AM
Event Name: 2019 Autumn Festival
Specials
- Complimentary hot breakfast on Saturday and Sunday
- One complimentary room night for coach or manager for every 20 paid room nights booked through GCI Team Travel.
Amenities
• Indoor Salt Water Swimming Pool & Whirlpool
• Outdoor Patio
• Second Floor Outdoor Terrace
• Free WiFi
• Fitness Center
• EV Charging
• 24-hour Shop
• Mini-Fridge and Microwave in every room
• Johnny's Italian Steakhouse Restaurant & Bar on-site
• 100% Non-Smoking Hotel
• Private Dining & Meeting Space options available at additional cost
Hotel Notes
Check In: 4:00 PM
Check Out: 11:00 AM
Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 16.48% - subject to change without notice)
• Early Check-in Not Available
• Roll-away bed can be requested for $10 a night (based on availability) at check-in for King or handicapped rooms only.
• Some QQ rooms will adjoin based on availability, however, adjoining rooms cannot be blocked until day of arrival. (Requests for adjoining rooms are never guaranteed by hotel.)
• Minimum check-in age is 21. A valid credit card and matching valid photo ID is required to check in. The Credit Card must be authorized for the total expected plus an additional $20 per night.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• Pets welcome, fees apply (Pet policy is subject to change without notice. Please see hotel for specific information/restrictions.)
Note: Many local sports complexes do not allow pets on site.
Hotel Policy:
-Parents/Guardians must accompany guests under 16 when using public areas of hotel including but not limited to the pool, fitness & business center.
-All noise complaints will be investigated. A 2nd noise complaint will result in eviction from the hotel with no refund.
-Large gatherings in guestrooms are discouraged.
-Pool hours are posted; guests under 18 must respect adult only hours.
-Groups are not allowed to sit/gather in hallways due to fire safety reasons.
-The second floor is primarily an event space and is not to be utilized for pizza parties or other group gatherings without prior discussion with our sales team.
-Our liquor license does not allow outside alcohol to be consumed in public spaces. This includes the lobby, outdoor patios, and the terrace. Alcohol not purchased from the hotel or restaurant must be kept inside your guest room.
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:Scheels Overland Park Soccer Complex – 6 miles
Swope Soccer Village – 22 miles
Garmin Olathe Soccer Complex: 4 miles
Polo Fields – 15 miles
Lone Elm Park – 8 miles
Shawnee Fields – 11 miles
Compass Mineral Fields- 18 miles
Cancellation Policy
INDIVIDUAL RESERVATION CANCELLATION POLICY:
• Full Cancellations: Request in writing via email with GCI prior to 3:00PM CST on Thursday September 05th to avoid penalties.
Cancelling a full reservation after the 3:00PM CST deadline will result in a cancellation penalty equal to 1 night’s room and tax.
*See Team Cancellation Attrition below*
Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Arrival & Departure Date Changes: Request in writing via email with GCI prior to 3:00PM CST on Tuesday September 10th.
Arrival date changes received after the 3:00PM CST deadline will not be accepted by GCI.
• Please EMAIL US at changes@gciteamtravel.com prior to the deadlines.
• It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team Cancellation Attrition: Once your team rooming list has been submitted on the reservation deadline date, your team will not be able to cancel more than 20% of the total room nights booked in that team block. This includes partial and full cancellations. Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Team/Group room block must be canceled 30 days prior to event to avoid each individual being charged one night's room & tax. This includes withdrawing from a tournament within 30 days of the event.
• If team is not accepted into tournament: MGR/Coach/Individual must notify GCI within 2 business days after team acceptance list is posted to cancel hotel reservations without penalty.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance, we will need to reach out to the hotel to inquire.
• Weather Policy: If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.