Overview
Hotel Name: HOLIDAY INN EXPRESS & SUITES - POLARIS PARKWAY
Address: 8670 ORION PLACE
Check-in: 12/11/2020 - 4:00 PM
Check-out: 12/13/2020 - 11:00 AM
Event Name: 2020 USYF Ohio State Championship
Specials
Complimentary "To Go" Breakfast.
Amenities
Complimentary Breakfast
Free Wifi
Indoor Pool and Whirlpool
Fitness Center
Guest rooms feature a microwave and mini-fridge
Guest Laundry Facility
Important Announcements
IHG Way of Clean includes deep cleaning with hospital-grade disinfectants, and guests can expect to see enhanced procedures, which may include: face covering requirements, various ways to reduce contact throughout the hotel, social distancing measures within public spaces and procedures based on local authorities’ guidance and/or advice.
Guests can expect daily complimentary grab & go breakfast found near the breakfast bar.
Due to COVID-19 and in an effort to maintain the safety of our guests, our indoor swimming pool/splash pad/whirlpool will be closed for the remainder of 2020. The business center will be closed until further notice and our fitness center has limited hours of operations.
Hotel Notes
• Check-In: 4:00 PM
• Check-In: 11:00 AM
• Minimum age to check-in is 21.
• A valid credit card and matching valid ID is required at check-in.
• 100% Non Smoking Hotel
• No Pets Allowed
Cancellation Policy
Arrival Date Change Deadline:
Request in writing via email with GCI prior to 2:00PM Central Standard Time on Tuesday December 8th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Cancellation Deadline:
Cancelling your reservation via email with GCI before 2:00 PM CST on Tuesday December 08th will not result in any charges or penalties.
Cancelling your reservation after 2:00 PM Central Standard Time on Tuesday December 08th will result in a cancellation penalty up to 2 night’s room and tax charged by the hotel.
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
COVID-19 Specific Cancellation Policy:
Guests will be able to cancel their hotel reservation without penalty when the cancellation is made at least 24 hours prior to arrival due to COVID 19 exposure, mandatory quarantine, positive test results for themselves or a household member, or travel bans restricting travel from the home state or state where event occurs. Proper documentation will be required in order to cancel without cancellation penalties. The cancellation must be made 24 hours prior to arrival, which is 3:00 PM Hotel's Local Time on Friday December 11th. You may need to reach out to the hotel directly to make a cancellation after the GCI deadline, we will let you know.
Full Team Cancellations:
• Teams withdrawing from a tournament could be charged a penalty. Please inquire with GCI.
• If team is NOT ACCEPTED into tournament:
The Team Contact Person who set up the room block must notify GCI in writing no more than 1 business day after notification to cancel hotel reservations without penalty. Proof in writing from the tournament director will be required. If teams aren't notified until 10-14 days prior to check in, or the week of the event, hotel may charge a penalty; we will need to reach out to the hotel to inquire.
Entire Event Cancellation:
If the entire tournament is cancelled due to weather or COVID-19, all reservations made with GCI will be cancelled entirely. There will be no penalties when the announcement is made at least 24 hours prior to check in. If games are cancelled after you have already checked in, the hotel's cancellation policy will continue to apply.
Please EMAIL US at changes@gciteamtravel.com prior to the deadlines listed above.
Be sure to check for a reply (sent from GCI within 1 business day) confirming that your email was received.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.