Overview
Hotel Name: HOLIDAY INN AND SUITES - CONVENTION CENTER
Address: 10920 NALL AVENUE
Check-in: 1/15/2021 - 3:00 PM
Check-out: 1/18/2021 - 12:00 PM
Event Name: 2021 Winter Magic
Specials
Complimentary Continental Breakfast.
Comp Policy: Book 21 nights with GCI at this hotel= ONE (1) Complimentary night for the coach listed on your rooming list. (standard room only)
Amenities
• Indoor Swimming Pool
• Free Wireless Internet
• 24-Hour Fitness Center
• 24-Hour Business Center
• Microwave & Mini-Fridge in rooms
• The Avenue Restaurant & Bar on-site
• Meeting space available for teams (based on availability)
• Keurig coffee makers in all rooms
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
Check In: 3:00 PM
Check Out: 12:00 PM
Taxes are not included in listed room rates. All hotel's room rates are subject to state and local taxes/fees (currently 18.1% - subject to change without notice).
• Roll-away bed available for $10 per night based on availability for King Rooms only. Some rooms will adjoin based on availability (not guaranteed).
• Accessible room requests: Hotel has some accessible rooms that would be a single king bed or a king suite with sofa bed. The hotel does not have any double queen rooms that are accessible.
• A valid credit card and matching valid photo ID is required to check in. Minimum age to check in is 21.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• 100% Smoke Free Hotel.
• Pets welcome, fees apply (Pet policy is subject to change without notice. Please see hotel for specific information/restrictions.)
Note: Many local sports complexes do not allow pets on site.
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:Scheels Overland Park Soccer Complex – 5 miles
Swope Soccer Village – 14 miles
Olathe Soccer Complex
Polo Fields – 12 miles
Lone Elm Park – 16 miles
Shawnee Fields – 14 miles
Compass Mineral Sporting Fields- 20 miles
Central Bank Sporting Complex - 35.4 miles
Cancellation Policy
GCI Team Travel and Hotel Cancellation Policy & Procedure
**PLEASE NOTE THE IMPORTANT DATES BELOW
Arrival Date Changes:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday January 12th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Reservation Cancellation Deadlines:
Cancelling your individual reservation in writing with GCI before 3:00PM CST on Friday January 01st will not result in any charges or penalties.
(Please note that cancelling the entire block will fall under "team/group cancellation" instead of "individual cancellation".)
Cancelling a full reservation after 3:00 PM Central Standard Time on Friday January 01st will result in a $25.00 Cancellation Fee charged by GCI Team Travel.
Cancelling a full reservation after 3:00 PM Central Standard Time on Tuesday January 12th will result in a cancellation penalty up to 1 night’s room and tax charged by the hotel or GCI Team Travel.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
SUNDAY NIGHT CANCELLATIONS:
• Due to the nature of this tournament, hotel understands that some teams may be eliminated on Sunday and will no longer need to stay on Sunday night.
• In this circumstance the hotel will not charge an early departure fee. Guest must check out directly with the hotel's front desk by 11:00am on Sunday to avoid fees.
• If your Sunday game time is scheduled after 11:00am you will have to check out and check back in if you make it through to the games played on Monday.
• Please note that if you do need to check back in after having already checked out, hotel room types are subject to availability.
TEAM/GROUP CANCELLATION POLICY:
• Team/Group room block must be canceled 30 days prior to event Tuesday December 15th to avoid each individual being charged one night's room & tax. Withdrawing from an event due to any circumstance after Tuesday December 15th will incur cancellations charges of 1 night's room and tax.
• If team is not accepted into tournament:
MGR/Coach/Individual must notify GCI within 1 business day of notification to cancel hotel reservations without penalty. A date and time stamped proof in writing from the tournament director will be required.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance,we will need to reach out to the hotel to inquire.
• Weather Policy:
If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.
If an event is canceled after you have checked in, the hotel’s cancellation policy will apply.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
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COVID-19 Update as of 10/20/20*:
- Hotel amenities listed may be subject to change without prior notification due to COVID-19 regulations.
- At this time, the $25 cancellation fee and 30 day team/group block policy are waived.
- The 72 hour Arrival Date Changes/Reservation Cancellation Deadline policies for individual reservations remains as follows:
- 1. Request in writing via email with GCI prior to 3:00PM Central Standard Time on {Tuesday of the event}. Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
- 2. Cancelling a full reservation after 3:00 PM Central Standard Time on {Tuesday of the event} will result in a cancellation penalty up to 1 night’s room and tax charged by the hotel or GCI Team Travel.
- If an event is cancelled by the tournament directors due to COVID-19, GCI Team Travel will cancel all rooms without action needed by guests.
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| Please email changes@gciteamtravel.com with any changes, cancellations or questions. |
| *This update is subject to change at any time. |