Overview
Hotel Name: BEST WESTERN TROY HOTEL
Address: 2020 FORMOSA ROAD
Check-in: 10/2/2020 - 3:00 PM
Check-out: 10/4/2020 - 11:00 AM
Event Name: 2020 Cancelled-Glen-Ed Fall Champions Cup
Specials
Complimentary Continental Breakfast.
Amenities
• Complimentary Hot Breakfast
• Indoor Pool
• Exercise Room
• Guest Laundry
• Recently renovated guestrooms
• Guestrooms feature a mini fridge and microwave as well as a pillow top mattress.
AMENITIES AND FEES ALERT: All amenities and fees are set forth by the hotel and are subject to change without notice. Amenities and fees are not contractually guaranteed by the hotel, event, or GCI Team Travel. To inquire about availability of specific amenities or services during your stay, please contact the hotel directly prior to your check in date.
Hotel Notes
Check-In: 3:00 PM
Check-Out: 11:00 AM
• Minimum age to check-in is 21.
• A valid credit card and government issued photo ID is required at check-in.
• 100% Non-Smoking Property
• No Pets Allowed (this pet policy is subject to change without notice - see hotel for details)
• Room rates do not include taxes or fees. Room rates are subject to applicable state taxes and fees.
Hotel Incidentals: At check in the hotel may charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Hotel to Venue Distances:
Glen-Ed East - 6.1 miles
Glen-Ed West - 9.6 miles
SIUE Rec Fields - 10.2 miles
Belle Clair Soccer Park - 25 miles
O'Fallon Family Sports Park - 15 miles
Cancellation Policy
GCI Team Travel and Hotel Cancellation Policy & Procedure
**PLEASE NOTE THE IMPORTANT DATES BELOW
Arrival Date Changes:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday September 29th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Reservation Cancellation Deadlines:
Cancelling your individual reservation in writing with GCI before 3:00PM CST on Friday September 18th will not result in any charges or penalties.
(Please note that cancelling the entire block will fall under "team/group cancellation" instead of "individual cancellation".)
Cancelling a full reservation after 3:00 PM Central Standard Time on Friday September 18th will result in a $25.00 Cancellation Fee charged by GCI Team Travel.
Cancelling a full reservation after 3:00 PM Central Standard Time on Tuesday September 29th will result in a cancellation penalty up to 1 night’s room and tax charged by the hotel or GCI Team Travel.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team/Group room block must be canceled 30 days prior to event Tuesday September 01st to avoid each individual being charged one night's room & tax. Withdrawing from an event due to any circumstance after Tuesday September 01st will incur cancellations charges of 1 night's room and tax.
• If team is not accepted into tournament:
MGR/Coach/Individual must notify GCI within 1 business day of notification to cancel hotel reservations without penalty. A date and time stamped proof in writing from the tournament director will be required.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance,we will need to reach out to the hotel to inquire.
• Weather Policy:
If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.
If an event is canceled after you have checked in, the hotel’s cancellation policy will apply.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.