Overview
Hotel Name: HILTON GARDEN INN ST. LOUIS SHILOH/O’FALLON
Address: 360 REGENCY PARK
Check-in: 3/20/2020 - 3:00 PM
Check-out: 3/22/2020 - 12:00 PM
Event Name: 2020 March Meltdown - cancelled
Specials
Complimentary Breakfast for up to 4 guests per room. (Garden Grill on-site restaurant)
Amenities
• Free Wifi
• Business Center
• Fitness Center
• Indoor Pool
• Garden Grille & Pub Restaurant On-Site
• Free Parking
• Meeting space is available for rental; please contact the hotel for fees and rental arrangements
• On-site catering is available to teams with advanced notice (fees apply)
Hotel Notes
Check-In: 3:00 PM
Check-Out: 12:00 PM
• Minimum age to check in is 21.
• A valid credit card and matching valid ID is required upon check in.
• 100% Non-Smoking. A fee of up to 250 USD will be assessed for smoking in a non-smoking room.
• Pets Welcome with $75 a day charge (Please see hotel for more details - this policy is subject to change without notice)
• No connecting rooms.
• If you request rooms next door to each other, there will be no guarantee of this arrangement.
• Outside food is not allowed to be brought into public or meeting space without a signed waiver and a fee paid to hotel.
• Room rates do not include taxes or fees. Room rates are subject to applicable state taxes and fees.
Hotel Incidentals: At check in the hotel may charge a fee per day for incidentals.This charge will come off of your card if nothing is charged to the room andthere are no damages. GCI does not recommend paying with a debit card becauseof incidentals. Please note that most hotels will only accept a credit card atcheck in. Please inquire with the hotel directly regarding what the holdmay be or for additional information.
Distance to Venues:• Distance to Glen-Ed East: 20.8 miles
• Distance to Glen-Ed West: 25 miles
• Distance to Belle Clair Soccer Park: 11 miles
• Distance to O'Fallon Family Sports Park: 2 miles
Cancellation Policy
GCI Team Travel and Hotel Cancellation Policy & Procedure
**PLEASE NOTE THE IMPORTANT DATES BELOW
Arrival Date Changes:
Request in writing via email with GCI prior to 3:00PM Central Standard Time on Tuesday March 17th.
Arrival date changes received after the deadline will not be accepted by GCI Team Travel.
Reservation Cancellation Deadlines:
Cancelling your individual reservation in writing with GCI before 3:00PM CST on Friday March 06th will not result in any charges or penalties.
(Please note that cancelling the entire block will fall under "team/group cancellation" instead of "individual cancellation".)
Cancelling a full reservation after 3:00 PM Central Standard Time on Friday March 06th will result in a $25.00 Cancellation Fee charged by GCI Team Travel.
Cancelling a full reservation after 3:00 PM Central Standard Time on Tuesday March 17th will result in a cancellation penalty up to 1 night’s room and tax charged by the hotel or GCI Team Travel.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team/Group room block must be canceled 30 days prior to event Tuesday February 18th to avoid each individual being charged one night's room & tax. Withdrawing from an event due to any circumstance after Tuesday February 18th will incur cancellations charges of 1 night's room and tax.
• If team is not accepted into tournament:
MGR/Coach/Individual must notify GCI within 1 business day of notification to cancel hotel reservations without penalty. A date and time stamped proof in writing from the tournament director will be required.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance,we will need to reach out to the hotel to inquire.
• Weather Policy:
If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.
If an event is canceled after you have checked in, the hotel’s cancellation policy will apply.
Please EMAIL US at CHANGES@GCITEAMTRAVEL.COM prior to the deadlines listed above.
*It is important that you DO NOT REPLY to your confirmation email – we will not receive it.