Overview
Hotel Name: SPRINGHILL SUITES CHARLOTTE BALLANTYNE
Address: 12325 JOHNSTON ROAD
Check-in: 11/15/2019 - 3:00 PM
Check-out: 11/17/2019 - 12:00 PM
Event Name: 2019 National 5v5 and National 7v7 Lacrosse (Nov 15 - Event Cancelled)
Specials
Complimentary Hot Breakfast.
Amenities
- Indoor pool
- Free breakfast: buffet and hot
- Complimentary Wireless Internet
- Fitness Center
- Laundry on-site, coin operated
- Business Center
- Free parking
Hotel Notes
Check In Time: 3:00pm
Check Out Time: 12:00pm
- Room rates are subject to state and local taxes. Subject to change without notice.
- Smoke-free policy.
- A valid credit card and matching valid photo ID is required to check in.
- Must be 21 or older to check in.
- No pets allowed.
• Distance to Comenius School for Creative Leadership (Regent Pkwy): 6.6 Miles
• Distance to Sports Connection (Granite St): 8.3 Miles
Cancellation Policy
INDIVIDUAL RESERVATION CANCELLATION POLICY:
• Full Cancellations: Request in writing via email with GCI prior to 3:00PM CST on Thursday November 07th to avoid penalties.
Cancelling a full reservation after the 3:00PM CST deadline will result in a cancellation penalty equal to 1 night’s room and tax.
*See Team Cancellation Attrition below*
Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Arrival & Departure Date Changes: Request in writing via email with GCI prior to 3:00PM CST on Tuesday November 12th.
Arrival date changes received after the 3:00PM CST deadline will not be accepted by GCI.
• Please EMAIL US at changes@gciteamtravel.com prior to the deadlines.
• It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team Cancellation Attrition: Once your team rooming list has been submitted on the reservation deadline date, your team will not be able to cancel more than 20% of the total room nights booked in that team block. This includes full cancellations. Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Teams are not allowed to switch to a different hotel within 30 days prior to the event start date.
• Team/Group room block must be canceled 30 days prior to event to avoid each individual being charged one night's room & tax. This includes withdrawing from a tournament within 30 days of the event.
• If team is not accepted into tournament: MGR/Coach/Individual must notify GCI within 2 business days after team acceptance list is posted to cancel hotel reservations without penalty.
If teams aren't notified until 7 days prior to check in, or the week of the event, hotel may possibly charge a penalty; in this special circumstance, we will need to reach out to the hotel to inquire.
• Weather Policy: If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.