Overview
Hotel Name: UNIVERSITY PLAZA HOTEL & CONVENTION CENTER
Address: 333 JOHN Q. HAMMON PARKWAY
Check-in: 4/27/2019 - 3:00 PM
Check-out: 4/28/2019 - 12:00 PM
This hotel does not cover the duration of the event.
Event Name: 2019 Ozarks Coca-Cola/Dr. Pepper Cup
Specials
**THIS HOTEL ONLY HAS AVAILABILITY FOR SATURDAY.
Complimentary breakfast at the Terrace Grill for 1-4 people per room during published breakfast hours.
Amenities
• Business Center
• Complimentary High-Speed Internet Access
• Indoor & Outdoor Pools
• Whirlpool & Sundeck
• Fitness Center
• Grove Spa
• Coffee Maker
• Complimentary Parking
• Airport Shuttle (6:00am - 11:00pm, daily)
• On-Site restaurant available for purchase at the Terrace Grille
Hotel Notes
• Check-in: 3:00PM
• Check-out: 12:00PM
Hotel taxes/fees are not included in listed room rates. Room rates are subject to state and local taxes/fees: currently 16.99% (subject to change without notice).
• Minimum age to check-in is 21.
• A valid credit card and matching photo ID is required at check-in.
• Adult’s name on reservation must match guest name that checks in at hotel.
• The credit card used when reserving the room is for guarantee only. A physical card must be presented at check-in.
• Please obtain a “credit card authorization form” from the hotel if you won’t have the physical credit card at check-in.
• 100% Non-Smoking Property
• Pet friendly - see hotel for fees/restrictions (policy subject to change without notice)
Note: Many local sports complexes do not allow pets on site.
Distance to Lake Country Soccer Complex: 2.5 miles
Hotel Incidentals: At check in the hotel will charge a fee per day for incidentals. This charge will come off of your card if nothing is charged to the room and there are no damages. GCI does not recommend paying with a debit card because of incidentals. Please note that most hotels will only accept a credit card at check in. Please inquire with the hotel directly regarding what the hold may be or for additional information.
Cancellation Policy
**PLEASE NOTE THIS HOTEL ONLY HAS AVAILABILITY FOR SATURDAY.
INDIVIDUAL RESERVATION CANCELLATION POLICY:
• Full Cancellations: Request in writing via email with GCI prior to 3:00PM CST on Thursday April 18th to avoid penalties.
Cancelling a full reservation after the 3:00PM CST deadline will result in a cancellation penalty equal to 1 night’s room and tax.
*See Team Cancellation Attrition below*
Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Arrival & Departure Date Changes: Request in writing via email with GCI prior to 3:00PM CST on Tuesday April 23rd.
Arrival date changes received after the 3:00PM CST deadline will not be accepted by GCI.
• Please EMAIL US at changes@gciteamtravel.com prior to the deadlines.
• It is important that you DO NOT REPLY to your confirmation email – we will not receive it.
TEAM/GROUP CANCELLATION POLICY:
• Team Cancellation Attrition: Once your team rooming list has been submitted on the reservation deadline date, your team will not be able to cancel more than 20% of the total room nights booked in that team block. This includes partial and full cancellations. Once 20% of your team's block has been cancelled, each individual thereafter will be charged 1 night's room rate and taxes to the credit card that was used to secure the hotel reservation.
• Team/Group room block must be canceled 30 days prior to event to avoid each individual being charged one night's room & tax. This includes withdrawing from a tournament within 30 days of the event.
• If team is not accepted into tournament: MGR/Coach/Individual must notify GCI within 2 business days after team acceptance list is posted to cancel hotel reservations without penalty.
• Weather Policy: If the event is canceled entirely due to severe weather surrounding the venue, no cancellation penalties will occur. The official announcement must be made 24 hours prior to tournament start date.